Legal

Privacy Policy

We keep data collection to the minimum needed to answer your enquiry and improve our website. This policy explains exactly what we collect, why, and what control you have.

Last updated: February 2026

Information we collect

We only collect information you give us, plus limited technical data needed to operate and measure the site.

  • Contact details you submit: name, email, company, phone, industry, budget range, timeline and your message.
  • Anonymous usage data: page visited, referring site, device category and a random session identifier that is not linked to your identity.
  • Technical data your browser sends automatically, such as IP address, used for security and abuse prevention.

How we use it

We use your information to respond to enquiries, prepare quotes, deliver contracted services, and improve our website.

  • Responding to contact and quote requests.
  • Preparing proposals, scopes and estimates.
  • Delivering, supporting and securing software we build for you.
  • Understanding aggregate site usage so we can improve content.

Sharing and processors

We do not sell personal information and we do not share it for advertising. We use a small number of service providers to host our website, store enquiry data and send email. Each is bound by contract to process data only on our instructions.

Data retention

Enquiry records are kept for up to 24 months after our last contact unless you ask us to delete them sooner, or unless we need them longer for a contract or legal obligation. Anonymous analytics events are retained for up to 12 months.

Your rights

Depending on where you live, you may have the following rights over your personal information.

  • Request a copy of the information we hold about you.
  • Ask us to correct inaccurate information.
  • Ask us to delete your information.
  • Object to or restrict certain processing.
  • Withdraw consent for analytics cookies at any time via Cookie settings in the footer.

Security

Data is encrypted in transit and at rest, access is restricted to authorised staff with individual accounts, and administrative access to enquiry data requires authentication and an explicit admin role.

Children

Our website and services are intended for businesses. We do not knowingly collect information from children under 16.

Changes to this policy

If we make material changes we will update the date at the top of this page and, where appropriate, notify you directly.

Questions?

Contact us at hello@crestengage.com or +1 (805) 288-0743.